Terms and conditions

These terms and conditions govern your use of the Linkage Community Trust website and other online services.

Purpose

The purpose of the Linkage Community Trust website is to provide general information about Linkage Community Trust, it’s services and how users can support the charity including making donations.

Using the site

By using the website, you are indicating your acceptance of these terms of use alongside our Privacy policy and Cookie policy.

The use of our website and all other linked websites and pages with which it is connected, and their contents is at the user’s own risk. If a visitor to our site chooses to visit a linked page from our website, they do so at their own risk and should adhere to the linked site’s terms and conditions.

If you do not agree with or accept any of these terms, you should stop using the website immediately.

We seek to make our website as accessible as possible. If you have any difficulties using the site, please contact us.

If you have any questions about the website, please contact us.

You can contact the Marketing and Communications Team Monday to Friday, 9am to 5pm, excluding public holidays.

    Marketing and Communications Team

    Email:Communications@linkage.org.uk
    Call:

    The website and all intellectual property rights in it, including any content, images are the property of Linkage Community Trust and are protected by copyright laws.

    All software used on this website is the property of Linkage Community Trust or our software suppliers and is protected by copyright laws.

    The content of our website may not be distributed, modified, reproduced in whole or in part without the prior written permission of Linkage.

    Material may be downloaded free of charge or printed without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner, in a misleading context or for commercial purposes.

    Where this material is being issued to others, the source – including web address – and copyright status must be acknowledged.

    Trademarks

    All Linkage Community Trust logos and other trademarks used on the Linkage website are Linkage Community Trust trademarks and may not be used without prior written permission from Linkage Community Trust.

    Disclaimer

    Linkage Community Trust does not accept any responsibility for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Linkage website.

    While we try to make sure that the site is accurate, up-to-date and free from bugs, we cannot guarantee this. Furthermore, we cannot guarantee that the site will be fit or suitable for any purpose. Any reliance that you may place on the information on this site is at your own risk.

    While we try to make sure that the site is available for your use, Linkage Community Trust does not guarantee that access to and use of the Linkage website will be available at all times, nor that it will be uninterrupted or error-free.

    We may suspend or terminate operation of the Site at any time as we see fit.

    The Linkage website contains a wide range of hyperlinks and references to third party websites and a variety of related organisations, companies and services. These are for your convenience only.

    While every effort is made to check the content and accuracy of the websites we link to, Linkage Community Trust takes no responsibility for the content, material or information contained on websites maintained by other organisations or for action taken as a result of information contained on websites maintained by other organisations.

    The display of any hyperlink and reference to any third-party website does not mean that we endorse that third party’s website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third party site.

    Our liability

    Except for any legal responsibility that we cannot exclude in law – such as for death or personal injury – we are not legally responsible for any losses that were not were not foreseeable when these terms were formed or that were not caused by any breach on our part.

    We shall have no liability to you for any breach of these terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lockouts or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

    Governing Law

    These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    Visit the Information commissioner’s website for more information on UK data protection.

    Information commissioner’s website

    Social Media Guidance

    Linkage Community Trust has multiple social media platforms including, but not limited to: Facebook, Twitter, Instagram, LinkedIn and YouTube.

    The main pages are run, monitored and maintained by the Marketing and Communications team with input from other key departments and the charity’s executive leadership team.

    The main charity pages are generally monitored from 9 am to 4 pm, Monday to Friday, except on public holidays.

    Our social media platforms are used to raise awareness of the charity and the work it does, champion the people we support, recognise the work of our volunteers and share the successes of those who fundraise for Linkage Community Trust.

    Across all platforms, Linkage Community Trust reserves the right to remove comments if they are offensive or deemed to violate the Linkage Community Trust social media policy.

    We may remove your comment if:

    • You have used offensive language.
    • You have made defamatory comments about someone employed by or associated with the charity, or about the charity itself.
    • You have posted the same message repeatedly (spamming). In this circumstance, if your comment does not violate other social media guidelines, one comment or reply will remain on the page.
    • Your comments could be perceived to be threatening or abusive.

     What constitutes as offensive language?

    A message, post, or comment which includes:

    • profanity e.g. swear words,
    • hate crime or language which targets a protected characteristic,
    • content which is grossly offensive,
    • any language that incites violence, and
    • derogatory language about a person’s appearance.

    Blocking, unfollowing, or muting on social media

    If an individual continually – on multiple occasions – violates the above specified social media guidelines the Linkage Community Trust reserves the right to block their account indefinitely.

    Linkage may update these terms of use from time to time.
    Last updated June 2025