At Linkage Community Trust, we’re committed to providing high quality services for all the people we support, their loved ones and our key stakeholders.
We welcome all feedback, as it helps us to ensure we’re fulfilling our mission.
Compliments
It’s helpful to know when what we do is appreciated.
We love to hear about peoples positive experiences of Linkage. They help us to
- know where we perform well,
- continuously improve the quality of our services, and
- say a big ‘thank you’ to our Linkage colleagues who go above and beyond.
By sending us your compliments you help us champion our wonderful colleagues, and to showcase great practice examples across our organisation.
Send your compliments to
| Email: | letusknow@linkage.org.uk |
| Call: |
Suggestions
We value your feedback and would appreciate your suggestions for ways we can improve.
Your feedback provides us an opportunity to learn, improve and make Linkage the best it can be for all the people that we support.
Anyone within our Linkage services and their loved ones can make a suggestion in order to help us develop and improve our services, helping us make the Linkage experience the best it can be.
Please get in touch or raise your feedback in person with one of our colleagues.
Send your suggestions and feedback to
| Email: | letusknow@linkage.org.uk |
| Call: |
Complaints
We know that sometimes things can go wrong and complaints offer us opportunities to listen, respond and improve.
As an organisation that is committed to continuous improvement, complaints are a valuable tool for improving the quality of the service we provide.
If you are unhappy with any of our services it is important that you let us know.
Send complaints to
| Email: | complaints@linkage.org.uk |
| Call: |
Linkage compliments, suggestions and complaints policy
To find out more about how we process your compliments, suggestions and complaints please read our ‘Linkage compliments, suggestions and complaints policy‘